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Incoming Process Solution

Our Experties is in incoming calls and BPO Services, we provides 24X7 Support, Our Incoming BPO Services are customized to meet unique requirement of esteemed clients. Our skilled man power and state of the art infrastructure provides appropriate customer helpdesk support for an innumerable range of services and product lines.

The following Inbound Services.

Latest tools and techniques is used to provide state-of-the-art software maintenance and system troubleshooting meant for supporting the customers. We are capable and well-equipped to handle inbound customer service operations across a wide range of domains. We offer expertise in a wide range of inbound call center services, such as:

  • Charge back handling services
  • Consumer Response<
  • Customer Services
  • Dealer Locaters and Referral Services
  • Help Desk Solutions
  • Inbound Sales
  • Order entry services
  • Product recall solutions
  • In Line inventory Management.

Outgoing Process Solution

Outgoing support calls for telecalling, online lead generations, Reserch Work at Virtual Masters, we serve our customers with the best practiced outbound call center services and our proficiency has earned our global clientele. We follow a proven result oriented process with guaranteed value for money. And it's not just about money.

Our outbound BPO services have functioned as extensions of our customer companies and produced remarkable results. Virtual Master's outbound call center services:

  • Telemarketing services
  • Lead generation services<
  • Appointment setting services
  • Database selling services
  • Market intelligence services
  • Direct mail follow-up services

Call Center Services

We provide state of the art infrastructure for various BPO services, through back office support system, Virtual Master has immersed itself deeply to bring forth maximum satisfaction to its valued clients. It provides 24×7 services which include innumerable services as Data Entry services, Qualitative data analysis, E-accounting and Reconciliation. Keeping in mind the clients’ demands, customized services can always be designed at no extra charge. As one of major BPO outsourcing services, back office holds a prominent place which helps in increasing the productivity and on time service availability.

The back office support has its own set of services, which are properly executed and taken care by us.
These are:
  • Accounting Solutions
  • Insurance Services
  • Data Transcription

High End Knowledge Process Services

We provide High end knowledge based business back office process, We have highly skilled employees with domain knowledge and experience in lettings industry. KPO services of Virtual Master have advanced analytical skills and our business expertise is a talk of the town. Our maturity in BPO will give you an obvious lead in KPO too. With our KPO services you will efficiently increase your productivity and increase cost savings.

Our knowledge process outsourcing consultants offer consultancy in the following areas:

  • Strategy
  • Operations
  • Technology
  • We provide end to